All Systems Operational

Storefront Operational
Dashboard Operational
Gift Cards Operational
Emails Operational
Workflows Operational
API & Integrations Operational
Bulk Loyalty/Gift Cards Operational
Website Operational
POS extensions Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 3, 2026

No incidents reported today.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

Resolved - The issue has been resolved.
Sep 28, 12:47 UTC
Monitoring - Access to our user dashboard, primary website, and online documentation sites is back. Our team continues to closely monitor network traffic and performance to ensure full stability.

Core backend processes remained fully functional throughout the event.

Sep 28, 10:53 UTC
Identified - We are currently experiencing an outage affecting our user dashboard, primary website, and online documentation sites.

This issue is isolated to a disruption with one of our core 3rd-party infrastructure providers. Core backend systems and APIs remain online and fully operational; only access to front-end interfaces is currently impacted.

Our team is actively monitoring the upstream provider's progress and working to restore full visibility as quickly as possible.

Sep 28, 10:29 UTC

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.