Shopify POS integration issues

Incident Report for RiseAi Status Page

Resolved

We have identified and release a fix for this issue. This was due to a deprecation in Shopify. We have released a new version of the feature to replace the deprecated version for V1. You can see the setup steps here: http://help.rise.ai/en/articles/10230559-integrating-store-credit-with-shopify-pos

Posted Mar 05, 2025 - 21:09 UTC

Investigating

We are currently investigating reports of the Shopify POS integration tiles not working as expected in the V1 Rise.ai app (the latest Rise.ai version is working as expected.)

Posted Mar 05, 2025 - 18:26 UTC

This incident affected: Storefront.